Subscription & Billing Terms

1. Subscription Plans

MI Mastery is operated by Gliance Dev LLC, a California limited liability company, which is the merchant of record for all subscriptions described below. MI Mastery offers two tiers:

• Free: 3 practice sessions per calendar month. No payment required.
• Premium: Unlimited sessions, advanced feedback, coaching summaries, and printable reports. Available on monthly or annual basis.

2. Pricing & Billing

Current Premium pricing:

• Monthly: $9.99, charged every month to your payment method.
• Annual: $99.99, charged once per year.

Prices are displayed in USD and may be adjusted with 30 days' notice. International transactions may incur currency conversion fees at your bank's rates.

3. Taxes

We do not currently add sales tax, VAT, or similar taxes to the prices shown. If we become required to collect tax on your purchase, the amount will be shown at checkout before you pay.

4. Automatic Renewal

Premium is a subscription that renews automatically. Unless you cancel before the end of your current billing period, we charge your saved payment method the then-current price — $9.99 every month on the monthly plan, or $99.99 every year on the annual plan — at the start of each new period, and this continues until you cancel. We email a receipt for every charge, and annual subscribers are emailed a reminder before each renewal.

5. Cancellation & Refunds

Cancellation: You can cancel your subscription anytime online at Settings → Cancel Subscription, or by emailing support@mimastery.com. Cancellation takes effect at the end of your current billing period; you retain access until then and are not charged again.

Refunds: No refunds are provided for completed subscription periods. However, if required by your local consumer protection laws (e.g., EU 14-day withdrawal right), such refunds will be honored. To request a legally-mandated refund, contact support@mimastery.com within 30 days of purchase with proof of payment.

6. Free Trial

Occasionally, we may offer a free trial period. If you enter a valid payment method to enable a free trial, we will begin billing you automatically when the trial ends unless you cancel before the trial ends. Trial terms will be clearly disclosed at signup.

7. Payment Methods

Payments are processed through Stripe, a third-party payment processor. We do not store your payment card information directly. Stripe handles all transactions securely under their privacy and security policies.

8. Failed Payments

If a payment fails, we will attempt to retry it using your saved payment method. If all retry attempts fail:

• Your account will be downgraded to Free tier.
• You may lose access to premium features.
• We will notify you via email with instructions to update your payment method.

9. Billing Information

You agree to provide accurate and complete billing information and to keep it up to date. You are responsible for all charges incurred under your account, even if unauthorized use occurs due to your negligence.

10. Subscription Changes

You can upgrade or downgrade your plan anytime. Downgrades take effect at the end of your current billing period. Upgrades may result in additional charges or prorated credits depending on your billing cycle.

11. Suspension for Non-Payment

If your account is past due and we are unable to collect payment after repeated attempts, we may suspend your account or delete it in accordance with our Privacy Policy.

12. Contact & Disputes

Your subscription agreement is with Gliance Dev LLC, a California limited liability company. For billing questions or disputes, please contact us at support@mimastery.com or via Stripe Billing Portal. We will investigate and respond within 30 days.